TWIO (“TWIO,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.twio.com, use our services, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Job title
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms
- Information you provide when requesting proposals, downloading resources, or subscribing to marketing communications
We also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide requested services
- Communicate about projects
- Send newsletters or marketing communications (where permitted)
- Improve our website and user experience
- Analyze website traffic and performance
- Detect fraud or security incidents
- Comply with legal obligations
Marketing Communications
If you subscribe to our emails, we may send newsletters, company updates, marketing materials, or other information related to our services.
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.Cookies & Analytics
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Understand website usage
- Measure marketing performance
- Remember preferences
- Improve functionality
We may use analytics and advertising tools such as:
- Google Analytics
- Google Ads
- LinkedIn Insight Tag
- Meta Pixel
- Other marketing and analytics platforms
These services may collect information regarding your interactions with our website.
You can manage cookies through your browser settings. Disabling cookies may affect certain website functionality.Third-Party Services
We may use trusted third-party service providers to help operate our business, including providers for:
- Website hosting
- Email marketing
- CRM systems
- Analytics
- Advertising
- Payment processing (if applicable)
- Customer support
Information Sharing
We do not sell your personal information.
We may share information:
- With trusted vendors performing services on our behalf
- When required by law
- To protect our legal rights
- In connection with a merger, acquisition, or sale of business assets
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Request data portability
- Object to certain processing
- Withdraw consent where applicable
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect and request deletion of certain information.
TWIO does not sell personal information.International Visitors
If you access this website from outside the United States, your information may be transferred to and processed in the United States.
By using our website, you consent to this transfer where permitted by law.Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised “Last Updated” date.