At TWIO, as account managers, we strive to facilitate the work of our peers and to exceed the expectations of our clients. We are a dynamic team with strong personalities and different perspectives, and we work together daily to execute and deliver quality work. There are many ways our leadership team approaches a project. One of those ways is leveraging our emotional intelligence. Emotional intelligence is required for success in project management in these critical areas: ensuring good communication, building strong working relationships, managing difficulties effectively, making better decisions, and fostering a healthy culture.
My name is Cat Mullin and I am the Digital Content Coordinator at TWIO Brand. I spend a large amount of time monitoring and managing a variety of social media platforms for our dynamic set of clients. Different clients have different needs and adapting to their voice and goals through social media is consistently my main focus. I also have to keep in mind how the company is perceived through their storytelling and content.
TWIO Brand has a diverse set of clients, and our processes are constantly evolving to fit their needs. As Project Coordinator, the key to successfully overseeing a project is having a clear process and staying organized. The process will evolve to fit the client’s preferences but the outline remains the same. If you follow this process for each client, you no longer need to worry about steps and instead can direct your focus toward keeping the project organized and the client happy. Below are three steps that I follow for each project. Each step has helped drastically with keeping a clear objective and successfully executing the project from start to finish.
Arielle Gordon-Rowe is the Copywriter and Brand Strategist here at TWIO. Between contributing articles to various ski magazines, hosting her own radio talk show, and dabbling in journalism, writing has always been the lens through which she makes sense of the world. Through these experiences, Arielle has known that storytelling is a powerful tool to articulate identity—be it the identity of an individual, a community, or a brand.
Carly Driscoll, Digital Marketing Director at TWIO Brand, has been accepted into Forbes Communications Council, an invitation-only community for executives in communications, marketing, and public relations. Carly, was vetted and selected by a review committee based on the depth and diversity of her experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.
This year at the annual Building Owners and Managers Association (BOMA) International conference, TWIO teamed up with Volunteers of America, Utah and some of the biggest names in commercial real estate to address a worthy cause: homelessness. Homelessness is something that directly impacts the commercial real estate industry, which is why these organizations—known as the BOMA Cornerstone Partners*—decided to donate items for hygiene kits that were distributed to homeless members of our local community.
A decade and a half into the 21st century, it’s useful to pause and reflect on just how fundamentally digital technology has transformed the way we conduct business and live our lives. These last 20 or so years will be remembered for the way they transformed the world into a form that has come to be described as “virtual.”
All projects have a start and finish, but it’s the project progress and quality of the end result that makes it successful or not. There are a lot of factors that play into knowing if a project was successful or not but the bottom line is pretty simple—is the client happy?
Graphic design = art / art = graphic design. Before we argue whether or not the equation is reflexive, let’s first determine whether it’s even valid. It’s a topic that has been debated ever since the first graphic designer emerged from the ooze a couple of centuries ago. So before we ask, “are they the same?” it might be better to ask: “how are they different?”
First question to ask yourself, your team or your client is what are the business objectives? The comes who is your audience / consumer base? What functionality do you need as your business expands? We will spend sometime in this blog outlining the overall high-level pluses and minuses with each platform to try to help you along your ecommerce path.
Nearly two decades into the 21st century, it’s useful to pause and reflect on just how fundamentally digital technology has transformed the way we conduct business and live our lives. These last 20 or so years will be remembered for the way they transformed the world into a form that has come to be described as “virtual.” The first half of the Internet’s initial two decades witnessed a focus on the technology itself. By contrast, the second half has been characterized by a sharpening of that focus toward technology’s true power: the ability to maximize and support relationships and build communities. Hard to believe it was only at the outset of the Internet’s second decade that revolutionary social media platforms along with the mobile technologies of smart phones and tablets upon which they rely, began to emerge. Today those tools have become so globally embedded and deeply acculturated, it seems they’ve been around forever
Designers depend on the content to dictate what the design will look like. Think of it as the blueprints to the design. Mocking up a look and feel is one thing, but to try to design a finished product with no content is very inefficient for everyone.
A couple years ago on Facebook, if you got an ad click for $0.30, you would be getting real bang for your buck. Now based on a recent report from AdStage — “Q3 2017Paid Search and Paid Social Benchmark Report” — those days of cheap clicks are gone. With more and more brands entering the space and creating endless amounts of content, every business is competing for attention. According to this study, the lowest CPC is $0.86 and the highest is $8.63 among the most popular digital channels. This data arms us as an agency to recommend the best channels per campaign objectives to help our clients get the most ROI.
The sole purpose of a brand is to serve as a tool for distinguishing or differentiating a product, a service, a company, or an individual from other, similar entities, thus improving its competitive position and (ideally) enabling a premium price or a premium position. Or both. It does so by acting as a stand-in, a kind of shorthand for superior features, proprietary technology, history, philosophy, innovation, and personality that comprise the entity the brand is designed to represent. In fact, the concept of a brand has become so overarching it is often used as a generic substitute for the word “company,” “business,” or “organization.” As in, “the brand was forced to declare bankruptcy after three decades in business.”
In a recent study conducted by Gartner, the world's leading information technology research and advisory company, 57% of the purchase decision is completed before a customer even calls a supplier. Which might have some wondering how is this much of the purchasing decision already completed without ever speaking to someone from my organization? While another report conducted by SiriusDecisions, a global research and advisory firm, indicates that 67% of the buyer’s journey is now done digitally. We are in the age of the empowered buyer.